Our Story

20 years of experience in the human services field. He has worked for profit & non-profit companies, been a director/Executive Director for 10+ years, and has specialized in creating opportunities for complex individuals. Brett has strong lead agency connections and lots of 245D knowledge/first hand experience. I look forward to partnering/working with you and finding solutions that work with any individual!

With over 16 years of experience in the human services field, Jake Bauer has built a career dedicated to improving lives and systems in both educational and community settings. Currently serving as Chief Operating Officer, Jake’s leadership spans a diverse range of roles, including Special Education Teacher, Designated Manager, and Executive Director. His extensive experience in program management, strategic planning, and operational oversight has been instrumental in driving organizational growth and enhancing service delivery.

Jake is deeply committed to fostering collaboration and innovation, with a focus on creating sustainable, positive outcomes for individuals and communities. Outside of his professional endeavors, he enjoys spending quality time with his friends and family, networking with industry professionals, and remaining actively involved in his community.

With a profound passion for analyzing human interactions and studying individuals, groups, communities, cultures, and societies, I recognized the importance of creating a brand that goes beyond mere business ownership. MN Care Services was established to provide a unique service that not only maintains a person’s independence but also builds upon their existing skills.

With over a decade of experience in human services, I have cultivated a network of professionals and experts dedicated to delivering person-centered services within the 245D community. The social and human services field is ever-evolving, offering continuous learning opportunities and the chance to empower individuals with disabilities to achieve their fullest potential. At MN Care Services, we are committed to always prioritizing person-centered care.

With 15 years of experience in the home healthcare field, Hamza has developed a deep expertise in delivering compassionate, patient-centered care. Throughout my career, I have worked across various facets of home healthcare, including skilled nursing, personal care services, and care coordination. Hamza has demonstrated a strong commitment to enhancing the quality of life for patients, ensuring their safety, comfort, and well-being in the home environment. Known for a patient-first approach, I have excel in building strong relationships with patients, families, and healthcare teams, and are adept at navigating complex healthcare needs with professionalism and empathy.

With 16 years of experience in Disability Services, Natasha has built a comprehensive career that reflects her dedication and expertise. She began her journey as a Direct Support Professional (DSP), where she gained hands-on experience providing essential care and support. From there, Natasha advanced to the role of Behavioral Technician, further developing her skills in managing and supporting individuals with diverse needs. Ultimately, she achieved her goal of transitioning into an Administrative position, where she now applies her extensive knowledge to oversee operations and ensure the delivery of high-quality services. Natasha is deeply committed to helping those in need and continues to be a valuable asset to the field of Disability Services.

A detail-oriented and compliance-driven professional with over a decade of progressive experience in the human services field. With a proven track record in quality assurance, risk management, and leadership, Martin excels at navigating regulatory environments and fostering operational integrity across all levels of service delivery.

Martin currently spearheads organizational initiatives to uphold and surpass compliance standards within a dynamic and increasingly complex regulatory environment. His previous roles were instrumental in shaping effective policies, designing robust training programs, and implementing internal audit systems that promote ongoing alignment with regulations.

He launched his career as a Direct Support Professional, gaining firsthand experience in supporting individuals with complex needs. This early, hands-on work continues to shape his compliance philosophy—grounded in both regulatory rigor and a deep commitment to compassionate, person-centered care.

Amy brings with her 14 years of HR experience and over 20 years in administrative roles. Her career has spanned organizations of all sizes — from enterprise-level employers with 27,000 employees to small businesses with 140 — giving her a unique perspective and versatility in supporting teams.

She specializes in people-first HR operations, guiding employees from pre-employment through retirement. As Amy puts it:
“My favorite part of what I do is watching and guiding employees as they grow and thrive, whether they move into advanced field roles or take on leadership positions.”

With an Associate of Applied Science (AAS) in Medical Assisting and over 13 years of diverse experience in residential care, I am dedicated to enhancing the quality of life for individuals through compassionate care and effective support systems. My career has spanned a variety of roles, from direct support to senior leadership, with a particular focus on crisis stabilization services for high-acuity youth and adults.

I am deeply passionate about promoting independence and empowering individuals to achieve their goals while living in their own homes. Known for my strong advocacy, I prioritize open communication and collaboration with teams to foster lasting relationships and ensure the best outcomes for those in our care.

Committed to continuous professional growth, I consistently seek opportunities to expand my skills and knowledge in order to better serve the individuals we support and make a meaningful impact within the residential care field.

RN/BSN with clinical experience in multiple specialty areas. Strong compassion in caring for people and enjoy building relationships with people and their families while providing excellent patient care. Healthcare is a continuously changing field that I want to continue to be a part of for the good of all people who have to utilize it in any way. Being able to work both in the clinical bedside area as well as in the administrative side of nursing has enabled me to become a strong well-rounded nurse.