Our Story

Rooted In Compassion, Built On Real Solutions

MN Care Services was founded to support individuals and families navigating Minnesota’s most complex care challenges, particularly when traditional programs have fallen short.

Individualized Support For Every Journey

Our Services

We specialize in care for individuals with complex needs, supported by skilled Direct Support Providers (DSPs) and Behavioral Technicians.

Community Residential Setting (CRS):

24-hour shift-staffed residential support for adults. Currently operating in all counties.

Child Foster Residence Setting (CFRS):

Continuous corporate foster care for children under 18 who cannot remain in their biological/adoptive homes. Currently operating in all counties.

24-Hour Emergency Assistance:

On-call counseling and immediate response for personal or health emergencies at a person’s home.

Individualized Home Support (IHS):

Support and training for individuals living in their own or family homes.

The People Behind The Care

Meet Our Team

United by a shared commitment to compassionate care, our staff works tirelessly to empower the individuals we serve while supporting one another.

Natasha Flowers

Natasha Flowers

Executive Assistant

With 16 years of experience in Disability Services, Natasha has built a comprehensive career that reflects her dedication and expertise. She began her journey as a Direct Support Professional (DSP), where she gained hands-on experience providing essential care and support. From there, Natasha advanced to the role of Behavioral Technician, further developing her skills in managing and supporting individuals with diverse needs. Ultimately, she achieved her goal of transitioning into an Administrative position, where she now applies her extensive knowledge to oversee operations and ensure the delivery of high-quality services. Natasha is deeply committed to helping those in need and continues to be a valuable asset to the field of Disability Services.

Martin Triviski

Martin Triviski

Compliance Director

A detail-oriented and compliance-driven professional with over a decade of progressive experience in the human services field. With a proven track record in quality assurance, risk management, and leadership, Martin excels at navigating regulatory environments and fostering operational integrity across all levels of service delivery.

Martin currently spearheads organizational initiatives to uphold and surpass compliance standards within a dynamic and increasingly complex regulatory environment. His previous roles were instrumental in shaping effective policies, designing robust training programs, and implementing internal audit systems that promote ongoing alignment with regulations.

He launched his career as a Direct Support Professional, gaining firsthand experience in supporting individuals with complex needs. This early, hands-on work continues to shape his compliance philosophy—grounded in both regulatory rigor and a deep commitment to compassionate, person-centered care.

Amy Sagstetter

Amy Sagstetter

SHRM-SCP, Human Resources

Amy brings with her 14 years of HR experience and over 20 years in administrative roles. Her career has spanned organizations of all sizes — from enterprise-level employers with 27,000 employees to small businesses with 140 — giving her a unique perspective and versatility in supporting teams.

She specializes in people-first HR operations, guiding employees from pre-employment through retirement. As Amy puts it:
“My favorite part of what I do is watching and guiding employees as they grow and thrive, whether they move into advanced field roles or take on leadership positions.”

Alyssa Thompson

Alyssa Thompson

Designated Manager

With an Associate of Applied Science (AAS) in Medical Assisting and over 13 years of diverse experience in residential care, I am dedicated to enhancing the quality of life for individuals through compassionate care and effective support systems. My career has spanned a variety of roles, from direct support to senior leadership, with a particular focus on crisis stabilization services for high-acuity youth and adults.

I am deeply passionate about promoting independence and empowering individuals to achieve their goals while living in their own homes. Known for my strong advocacy, I prioritize open communication and collaboration with teams to foster lasting relationships and ensure the best outcomes for those in our care.

Committed to continuous professional growth, I consistently seek opportunities to expand my skills and knowledge in order to better serve the individuals we support and make a meaningful impact within the residential care field.

Shannon Rivero

Shannon Rivero

RN (202624-2)

RN/BSN with clinical experience in multiple specialty areas. Strong compassion in caring for people and enjoy building relationships with people and their families while providing excellent patient care. Healthcare is a continuously changing field that I want to continue to be a part of for the good of all people who have to utilize it in any way. Being able to work both in the clinical bedside area as well as in the administrative side of nursing has enabled me to become a strong well-rounded nurse.

Kimmie Freeman-Terry

Kimmie Freeman-Terry

Designated Manager
Andrea Ellis

Andrea Ellis

LPN

The Principles Guiding Our Care

Our Values

Human services requires accountability, partnership, and a genuine commitment to doing what’s right.

  • Safety First
    We create secure, consistent environments where individuals can thrive and where our frontline staff feel completely supported during challenging moments.
  • Individualized Care
    We listen first and collaborate with you to build realistic, tailored solutions that honor each person’s unique needs and goals.
  • Person-Centered Partnership
    We maintain open, honest communication with individuals, guardians, case managers, and other external partners, working together as a team to overcome obstacles and celebrate victories.
  • Integrity & Accountability
    From upholding the highest standards of 245D compliance to showing up reliably for our frontline workers, trust and ethics are built into our daily operations.

Careers At MN Care Services

Career Opportunities

If you are a compassionate professional looking to build a rewarding career where you are valued, we want you on our team.

  • A Culture of Safety and Respect

  • Clear Pathways for Advancement

  • Comprehensive Onboarding

Connect With Us

Because Every Individual Deserves To Feel Safe And Supported.

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