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Insights, Updates, And Answers
Explore our collection of resources, latest news, and frequently asked questions designed to help families, professionals, and our community stay informed and supported.
Frequently Asked Questions (FAQs)
What types of services does MN Care Services provide?
We specialize in Home and Community-Based Services (HCBS) under the 245D waiver, including Residential Services (Community Residential Settings and Child Foster Care), Individualized Home Supports (IHS), and 24-Hour Emergency Assistance.
Do you serve both children and adults?
Yes, we provide care and residential support for individuals ranging from minors under 18 to adults. We tailor our approach to meet the specific developmental and behavioral needs of every age group we serve.
Does MN Care Services qualify people for services or help with funding?
If you are an MA/Medicaid subscriber, a county social worker or financial worker will determine your eligibility. While we do not handle financial qualification directly, we can point you to the right county office. For private-paying clients, we will consult with you to agree on a mutually beneficial payment arrangement.
What does it mean to be a "245D Provider"?
Being a 245D-licensed provider means we are regulated by the Minnesota Department of Human Services to provide Home and Community-Based Services. It ensures we meet strict state standards for health, safety, and the protection of the rights of the individuals we serve.
How do you handle complex or high-behavior needs?
We don’t believe in a one-size-fits-all approach. We specialize in Minnesota’s toughest cases by listening first, collaborating with teams, and utilizing highly trained Behavior Technicians to implement positive behavior support plans focused on safety and realistic growth.
I am a direct support professional. What kind of training will I receive if I am hired?
We invest heavily in our team. You will receive comprehensive onboarding, specialized behavioral intervention training, and continuous education on 245D compliance to ensure you feel confident and safe in your role.
Are there opportunities for career advancement at MN Care Services?
Absolutely. We are a rapidly growing agency with plans to expand across multiple counties. We love to promote from within and offer dedicated mentorship to help our frontline staff build long-term, rewarding careers in human services.
What are your staffing ratios like in residential settings?
We prioritize the safety of both our clients and our staff. Our residential settings typically utilize a shift-staff model, meaning dedicated professionals are available 24/7. Specific ratios depend on the individualized care plans and needs of the people living in the home.
How can I refer a loved one or individual to your services?
We are always accepting new referrals! You can reach out to us directly through our Contact page, or have your case manager contact us to discuss needs, availability, and how we can partner to build a successful care plan.
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